MOV IH Ceramics Griddle 13.4" (34cm)
A Griddle That's Easy to Use and Maintain!
Manufactured in Korea, this griddle features a spacious, deep design that is perfect for cooking a variety of dishes, including soups, stir-fries, and grilled foods. The oil-road pattern ensures that oil is evenly distributed, allowing you to cook with less oil while enhancing the natural flavors of your ingredients. The high rim prevents spills, and the dual spouts make it easy to pour out liquids and oil.
Compatible with Various Heat Sources
This griddle can be used with induction cooktops, gas stoves, portable gas burners, halogen stoves, and hot plates. However, it is not suitable for use on charcoal grills or open flames. Its high thermal conductivity allows for efficient cooking even on low to medium heat.
Safe and Hygienic 5th Generation Ceramic Coating
The non-stick ceramic coating of the 5th generation makes cooking and cleaning effortless. It is compatible with various heat sources, including induction cooktops, and comes in nature-inspired, stylish colors that enhance your kitchen's aesthetic. The griddle has passed safety tests for heavy metals, PFOA/PFOS, and FDA food container coating compliance, ensuring it is safe and hygienic.
Precautions
- Use only for cooking purposes and cook on medium heat or lower.
- Do not heat the empty griddle to avoid shortening its lifespan and the risk of burns.
- Do not use in microwaves or ovens.
- Avoid moving the griddle repeatedly on induction cooktops to prevent scratches on the surface.
- The griddle retains heat very well; use oven mitts or dedicated wooden handles to avoid burns.
- Avoid strong impacts and sudden temperature changes.
- Although dishwasher-safe, hand washing with a soft sponge is recommended to maintain durability.
- Avoid using sharp tools or abrasive materials like steel wool to prevent damage to the coating.
- Do not store acidic or salty foods for long periods to prevent corrosion.
- Keep out of reach of children for safety.
Exchange and Refund Policy
Minor scratches, stains, or bubbles that occur during manufacturing do not affect product performance and are not considered defects; therefore, exchanges or refunds for these reasons are not available. Additionally, products that have been used cannot be exchanged or refunded, so please consider this before making a purchase.
Cleaning Before Use
Before using the griddle, clean it thoroughly and ensure it is completely dry before storage.
Returns:
- Returns are accepted within 7 days of receiving your order.
- A 25% restocking fee applies to all returns.
- Items must be unused and in their original packaging.
- Please specify the reason for the return.
- Contact us via email at info@ousiahome.co for return instructions before sending back the item(s).
Non-Returnable Items:
- Custom-made and monogrammed items are not eligible for returns.
Return Shipping:
- We will provide a return shipping label via email.
- Return shipping costs will be deducted from your refund.
Damaged or Incorrect Items:
- Report any damaged or incorrect items within 3 days of receipt via email at info@ousiahome.co.
- If the return is due to our error, we will refund shipping and handling costs, as well as return postage.
In-Store Returns:
- You can return items directly to our store to avoid shipping charges.
- Items must be unused and free from any customer damage.
- Shipping charges for online purchases are non-refundable.
- Refunds will generally be processed in the same form as the original payment. Cash payments may be refunded by check within 10 business days.
Refund Restrictions:
- For "bonus" products (e.g., free gifts with purchase), refunds or credits will only be issued for any value charged for the item on the original order.
- If a product with a "bonus" item is returned, the bonus item must also be returned to receive credit for the purchased product.
Final Sale:
- Items marked as "Sale," "Final Sale," or found in the "Sale" section of our website cannot be returned for exchange, credit, or refund.
For any further inquiries, please contact us at info@ousiahome.co.