[Bogen] Sentier Satin K-Spoon & Chopsticks Set
BOGEN persists in using high quality stainless and PVD Coating procedure. 18-10 Stainless contains 18% of chromium and 10% Nickel. These to numbers, 18 and 10, refer to the chromium and nickel content, which gives flatware its rust-resistance and silver-like shine properties. 18-10 stainless steel provides the highest amount of nickel producing the greatest resistance to rust and longest held polish. 18-10 stainless steel is harmless to human, easy to clean, and strong to heat. The 420J2 stainless steel is a popular choice for knife manufacturers. 420J2 stainless steel contains medium quality carbon content and has good corrosion resistance in salt-free atmospheres and in most industrial environments. It is resistant to many chemicals and household cleaner; and, it is also a more durable steel compared to the 440 grades. Polycarbonate also has very good heat resistance and can be combined with flame retardant materials without significant material degradation. Polycarbonate plastics have really a high value for anyone to use, and polycarbonate plastic is moldable, durable, lightweight, and flame resistant. Eiffel Cutlery matches everywhere. They have various colors and easy to wash (hand wash recommended). DS Size : 21.5cm Special Instruction: 1. Please do not use detergent which contains hydrogen peroxide. Use of the typical detergent may peel off the surface of titanium-clad or cause discoloration. 2. Please use soft material to wash products. 3. Please do not use dishwasher. 4. Prolonged exposure to salt-containing water can lead to discoloration.
Returns:
- Returns are accepted within 7 days of receiving your order.
- A 25% restocking fee applies to all returns.
- Items must be unused and in their original packaging.
- Please specify the reason for the return.
- Contact us via email at info@ousiahome.co for return instructions before sending back the item(s).
Non-Returnable Items:
- Custom-made and monogrammed items are not eligible for returns.
Return Shipping:
- We will provide a return shipping label via email.
- Return shipping costs will be deducted from your refund.
Damaged or Incorrect Items:
- Report any damaged or incorrect items within 3 days of receipt via email at info@ousiahome.co.
- If the return is due to our error, we will refund shipping and handling costs, as well as return postage.
In-Store Returns:
- You can return items directly to our store to avoid shipping charges.
- Items must be unused and free from any customer damage.
- Shipping charges for online purchases are non-refundable.
- Refunds will generally be processed in the same form as the original payment. Cash payments may be refunded by check within 10 business days.
Refund Restrictions:
- For "bonus" products (e.g., free gifts with purchase), refunds or credits will only be issued for any value charged for the item on the original order.
- If a product with a "bonus" item is returned, the bonus item must also be returned to receive credit for the purchased product.
Final Sale:
- Items marked as "Sale," "Final Sale," or found in the "Sale" section of our website cannot be returned for exchange, credit, or refund.
For any further inquiries, please contact us at info@ousiahome.co.